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Managing your dust collection equipment has never been easier. With a service plan from Donaldson Filtration Services, you can take on as much – or as little – of the system’s management as you like. Donaldson’s service plans are flexible and are designed to provide the ideal level of engagement based on your organization’s needs.
Service Plans
Monitor & Manage
"I need a team to manage my equipment so I can focus on more critical operations."
Donaldson's team of experts monitors your equipment and our certified technicians manage all maintenance and repair issues on your behalf.
Monitor Plus
"I need someone to monitor my dust collector and fix an issue when my team cannot."
Donaldson's team of product specialists monitor your equipment, identifies any performance issues or concerns, and dispatches a technician at your request.
Monitor
"I need someone to Monitor my equipment and alert me if an issue occurs."
With Monitor, Donaldson's team of product specialists monitors your equipment, notifies you of any alarms, and provides expert advice at your convenience.
Connect
"I need a solution that can quickly give me the operational status of my collector."
Connect gives you access to an easy-to-use dashboard with real-time performance insights, automated alarms, and reporting data. You get to decide how and when to respond to the information.
Benefits
Total Cost of Ownership
Donaldson Filtration Services addresses the total cost of your dust collection management. Our team can help you reduce maintenance costs, better utilize your maintenance staff, improve compliance reporting and avoid unnecessary production downtime due to dust collector issues.
State-of-the-Art Technology
Donaldson's proprietary iCue™ Connected Filtration Technology is designed to remotely monitor a dust, fume, or mist collector and provide operational insights. This data can help Donaldson’s team of product specialists or your on-site maintenance team reduce unplanned downtime, support efficient maintenance and operation, and automatically capture compliance data.
Dust Collector Monitoring
Knowledgeable Donaldson product specialists remotely monitor your dust collection equipment for you, avoiding unnecessary on-site equipment inspections and providing you with valuable data & insights to help you or your maintenance team manage dust collection in your plant.
Maintenance and Repair
Donaldson is a leading manufacturer of dust collection systems. With more than 50 years of experience in dust filtration technology, our qualified service technicians leverage condition-based maintenance practices and support regulatory and compliance needs.
Included in all the service plans is Donaldson's iCue™ Connected Filtration Technology. The technology easily integrates with any brand of collector and remotely monitors dust, fume, and mist collection equipment and provides operational insights. The data – sent directly to you or to a Donaldson product expert – can help optimize collector performance, automatically capture critical compliance metrics, and reduce unplanned downtime.
Features
Support Efficient Maintenance and Operation
- The operational status of all your dust collectors is available from a single web-based dashboard
- Potential issues are identified before they create the need for larger, more time-intensive corrective action
Reduce Unplanned Downtime
- Key parameters on the collector are monitored, enabling users to proactively troubleshoot and identify maintenance needs
- Alerts are sent when pre-set thresholds are breached, or your dust collector is operating outside the pre-set parameters
Manage and Track Regulatory Compliance Information
- Access real-time performance data to complete compliance reports
- Manage employee exposure risks by monitoring relative airflow through the dust collector
Manage Work In Challenging Environments
- Help manage staff exposure by reducing the need to access equipment and lower exposure to harsh weather, heights, ice, or debris
- Help support your overall environmental, health and safety management plan
How It Works
Donaldson's iCue™ Connected Filtration Technology for dust collection provides a variety of sensor options that enable operators to track the parameters that are most important to their unique operations.
| Plans | Monitor & Manage | Monitor Plus |
Monitor |
Connect |
|---|---|---|---|---|
| iCue™ Connected Filtration Technology | Included | Included | Included | Included |
| Maintenance alerts and automated data recording | Included | Included | Included | Included |
| Remote monitoring performed by Donaldson staff | Included | Included | Included | Optional |
| Live troubleshooting and diagnosis | Included | Included | Included | Optional |
| Annual equipment and performance inspection | Included | Included | Optional | Optional |
| Preventative maintenance, adjustments, minor repairs | Included | Optional | Optional | Optional |
| Replacement filter installation | Included* | Optional | Optional | Optional |
| Replacement filters | Included | Optional | Optional | Optional |
| Replacement parts | Included | Optional | Optional | Optional |
| Customized compliance report | Included | Optional | Optional | Optional |
| Service history record | Included | Optional | Optional | Optional |
| Major equipment repairs or replacement | Optional | Optional | Optional | Optional |
Videos
Donaldson iCue™ Connected Filtration Monitoring for Dust, Fume, and Mist Collection
Donaldson’s iCue™ Monitoring is designed to remotely monitor a facility’s dust, fume, and mist collection equipment and provide operational insights directly to end-users.
Standard iCue™ Filtration Monitoring Capabilities
Explore all of the standard capabilities that come with Donaldson iCue Filtration Monitoring.
Optional iCue™ Filtration Monitoring Capabilities
Explore the additional capabilities that can be added to Donaldson iCue Filtration Monitoring to meet your unique operational needs.
Donaldson Industrial Filtration Services Plans
Donaldson Industrial Filtration Services. offer comprehensive service plans, and OEM equipment expertise to help manage dust collection performance.
Donaldson Industrial Services Monitor Plan
Donaldson's service specialists monitor your equipment, notifies you of an alarm, and provides expert advice and troubleshooting.
Donaldson Industrial Services Monitor Plus Plan
Donaldson's team of service specialists monitor your equipment, flags any issues, and dispatches a technician at your request.
Donaldson Industrial Services Monitor and Manage Plan
Donaldson's team of service specialists monitor your dust collector equipment and trained technicians manage all maintenance and repair on your behalf.
Donaldson Industrial Filtration Services for Dust Collection Systems
Donaldson Industrial Filtration Services combines comprehensive service plans, OEM equipment expertise, and iCue™ Connected Filtration technology, to help manage dust collection performance.
Podcast Interview - Connecting Dust Collection and Compliance with IoT Remote Monitoring
Learn about the adoption of IoT in industrial facilities as well as its specific application with dust collectors.
Articles
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